Butler AI Logo
Butler AI
Background pattern

|
with Butler AI

Guest messaging, ops control, and automated journeys — one platform your team will actually use.

  • WhatsApp, web chat, email & SMS — one inbox, zero missed requests
  • Automated check-in, upsells & campaigns cut front-desk load by 60%
  • Butler assignments, SLA alerts & audit logs — full ops visibility
  • AI-suggested replies so your team responds faster without burning out
Schedule Demo
WhatsApp Icon

Live WhatsApp Demo

Chat with the demo hotel right now

Open on WhatsApp →
WhatsApp demo QR code

1 month free. No credit card. Keep it only if it delivers.

Click to explore or wait to see all options
9:41
The Grand Hotel
The Grand Hotel
Online
Today
Hello! 👋 Welcome to The Grand Hotel. I'm your AI assistant. How can I help make your stay wonderful?
9:30 AM
Hi! I'd like to book a spa treatment
9:32 AM
I'd be happy to help you book a spa treatment! 🌿✨

We offer:
• Swedish Massage
• Deep Tissue Massage
• Hot Stone Therapy
• Aromatherapy

What would you prefer?
9:32 AM
Swedish massage sounds perfect! Can I get it around 2pm today?
9:33 AM
Perfect! ✅ I've booked your Swedish massage for today at 2:00 PM.

📍 Location: Serenity Spa, 3rd Floor
⏱️ Duration: 60 minutes
💆‍♀️ Therapist: Emma

Please arrive 10 minutes early. Enjoy your treatment! 🌸
9:33 AM
Thank you! 😊
9:34 AM
Message
End-to-end Guest Experience

The Full Guest Journey, Automated

Connect guests from booking to checkout—and keep the relationship alive long after they leave. Human butlers + AI together. Every query answered. Every order taken. Every moment that matters.

Guest Journey

Live
Room 508 • Configured by staff
Gmail

Pre-Arrival Welcome

2d ago

"Welcome! Room 508 is ready."

GmailEmail
WhatsApp Icon

Check-in Confirmation

1d ago

"Checked in! WiFi code sent."

WhatsApp IconWhatsApp
Butler icon

Mid-Stay Upsell

Now

"Rooftop bar tonight? 20% off."

Butler iconWeb App

Pre-Checkout

Tomorrow

"Late checkout? Just ask!"

SMS
4 steps automated
Butler AI

Semi-automated guest journey

Human butlers + AI together. The AI handles queries and orders; your team focuses on high-touch moments. One system that uplifts operational excellence—whether you run a boutique hotel or a resort with 50 butlers.

Results that transform your hotel

Boost Revenue
Staff Productivity
Happy Guests
1

Connect PMS and channels—journeys start from live reservation data

2

AI clears routine asks and orders; your team sees exceptions only

3

Upsells and nudges follow the guest—not someone’s inbox

Available on:
WhatsApp Icon
47s
Avg response time
12K+
Guests daily
40+
Languages
24/7
Always available

The Butler AI stack

Automate journeys, run ops on WhatsApp, capture leads on your site—on PMS data you already trust.

Guest Journey Automation

Timed messages from booking data—pre-arrival through post-stay—on WhatsApp, web, email, and SMS.

Butler Operations

A control layer on WhatsApp: assignments, audit logs, SLAs, and supervisor visibility—without replacing the channel.

Hotel Website Chat Widget

PMS-connected chat on your site: turn visitors into leads and bookings, routed to your team.

PMS & guest data

Connect your system of record. Guest data stays on-platform—audit-ready, not trapped in personal WhatsApp.

Big concierge or butler team?

Layer Butler Operations on top of WhatsApp for assignments, workload, and SLAs—ideal when 20+ staff touch guest messages.

Supervisor & SLA tools →

Trust & governance

No personal WhatsApp. Guest data stays protected—not shared with staff. Full audit logs, resort-owned roles, and retention you can defend.

Learn about privacy & accountability →
Speed & setup

Guests go live in seconds. Your team stays in control.

No guest app—QR or link opens instantly. Connect PMS and channels with journeys your staff can tune; many properties are serving guests the same day.

Step 1 of 4 · Guest side
9:41

Scan to get started

QR Code FrameQR Code

No app install. Opens in their browser instantly.

or send a link
heybutler.io/r/508
Product tour

See the full stack

Guest Journey Automation, Butler Operations, and analytics—real screens from one platform. Jump to a product page when you’re ready to go deeper.

Operations command center

Operations command center

  • Live view of guests and requests in one place
  • Prioritize by urgency and SLA
  • Supervisor visibility without personal WhatsApp
  • Built for teams that run on messaging
Explore Butler Operations →
Guest Journey & conversations

Guest Journey & conversations

  • Timed journeys from PMS and booking data
  • Instant answers on WhatsApp, web, email, and SMS
  • Hand off to staff when guests need a human
  • One voice across channels
Explore Guest Journey Automation →
Requests to resolution

Requests to resolution

  • Digital check-in, broadcasts, and upsells in one story
  • Auto-route requests with clear ownership
  • Guests see status—fewer “where is my…” pings
  • Same platform as your journeys and ops console
See use cases →
Proof in the numbers

Proof in the numbers

  • Track revenue and response performance
  • See what supervisors see—workload and SLAs
  • Turn insights into playbooks
  • Full platform walkthrough in minutes
Watch full demo →

Pricing

We tailor pricing to your property size, needs, and goals. Book a call to discuss a plan that works for you.

Schedule a Call

Results Hotels Can Measure

Teams using Guest Journey Automation and Butler Operations share what changed—response times, upsells, and calmer front desks.

Our staff gained confidence with AI, and guests appreciate the scheduled messaging and smooth online check-in.

S

Sunday Morning Resort, Pyhätunturi, Finland

Juho

The guest welcome letter with door codes is a hit, and the upsells have been a big win for us.

E

Emigrant Hotel, Fredericksburg, Texas, USA

Carlos

40%

Faster Replies

Guests get answers quickly, even at peak hours.

35%

Staff Productivity

Fewer follow-ups, more time for high-touch service.

25%

Revenue Lift

More orders from the same guest traffic.

FAQ

Answers Before You Ask

Setup, PMS, channels, privacy, and pricing—using the same terms as our product pages.

How fast can we launch?

Guests can use QR or a link immediately—no app download. Connecting your PMS and channels, then tuning journeys and menus, is often same-day for many properties; we help you through it.

Do guests need to download anything?

+

What can Butler AI handle?

+

How do staff manage requests?

+

Is there a free month?

+

What about hotels with butler teams?

+

Do you integrate with our PMS?

+

Is the website chat the same as in-stay messaging?

+
FAQ illustration